New Generation ePRO

Fast, Accurate, Patient-centric
Reach out
BYOD and non-BYOD approach
BYOD and non-BYOD approach
Intuitive design
Intuitive design
Operates offline
Operates offline
Wearable technology
Wearable technology

Bring-Your-Own-Device (BYOD) & non-BYOD

Data can be entered both on a sponsor owned device as well as on a patient’s personal mobile device.

Remote data collection

Patients can enter data remotely into their own devices, without having to visit sites. The app is supported by over 90% of all the smartphones and tablets produced worldwide.

Operates offline

Patients can enter data even when they do not have an Internet connection. All input data is saved and synchronized with the Cloud and then automatically uploaded to the EDC, once re-connected.

Flexible design

Automatic fonts and elements optimization for different devices. In-build designer for non-typical cases – figure of body or body parts, specific options for rare diseases, etc.

Data Security

Automatic data back-up every 24 hours. A patient is not required to enter their personal data to access the app.

Multi-language support

Patients can enter data remotely into their own devices, without having to visit sites. The app is supported by over 90% of all the smartphones and tablets produced worldwide.

Sponsor’s info module

With this module sponsors can communicate pieces of advice and make suggestions on increasing patients’ involvement, or supply information on new studies and other news. If a sponsor’s message requires extra attention, it will always be shown at the top.

Advanced patient’s experience

Patients do not need to memorize when they need to access the app or create reminders for it. The system will take care of it. All the notifications for filling out the questionnaires show up offline as well.

24/7 helpdesk and technical support

You can list a phone number and/or an email for a regional trial support both for a group of patients or a single patient. With the “Chat with an investigator” option, study subjects can address their investigators via chat box.


Cleaner data due to the reduced number of errors compared to paper diary forms since most of the answer fields are standardized (e.g. the system will not allow blood pressure to be entered as a percentage or heart rate to have a 4-digit number) Full and strict compliance with protocol due to an audit trail. The notification system removes the risk of entering incorrect or insufficient data. Study budget-cutting opportunities due to the reduced number of monitor hours and saving on printing and logistics costs.

Advantages for patients

There is no need for patients to memorize when to access the application, since they will receive reminders sent by the app. Moreover, patients will receive notifications even if offline. Increased patient engagement and their interest in study. Patients more acutely consider themselves a part of a trial and, as a result, demonstrate more responsibility towards submitting the results. Easy-to-use filtering options and diaries and questionnaires status facilitate the filling-out process for a patient when using the app. Data can be entered easily and does not take much time to find.

Advantages for investigators

Saving time and resources because there is no need to transfer investigator’s data from paper to eCRF anymore. There is no need for investigators to check the data entered by patients due to the automated check, which also removes the risk of losing data. Moreover, since there is no chance of the data not being filled out, an investigator does not have to spend time restoring it. Easy-to-find-and-process data. All the information is instantly available online.

Sponsors’ testimonials

Introducing ePRO helped us to reduce our budget to a quarter of what it was previously. Electronic devices tend to get cheaper over time. Even if we do not use the devices for further studies and eventually write them off, the electronic format of the diaries is a lot cheaper than paper case report forms, taking into consideration the printing and mailing costs. Besides, one should always consider data loss risks when mailing paper reports.

Clinical Trials Manager

“ePRO help to avoid the so called “parking lot effect”, a situation when patients hastily fill out the questionnaires right before their doctor appointments. Therefore, we ultimately get high-quality lean data. Besides, there is a notable cost-saving advantage when using an ePRO because of the reduced hours put in by a monitor.”

Ivix Medical Director

I would like to thank everyone in Data MATRIX. The work of your extremely professional, well-organized, responsive and client-oriented team has yielded great results! Wish you guys prosperity and success in conquering new heights.

Project Manager, Maxwell Biotech Group

For our purposes a thorough and attentive approach to management and analysis of data is of utmost importance. This is exactly why Data MATRIX's experienced team was a key factor during vendor selection and was chosen as a reliable partner for our projects. Also, flexibility and transparency are of significant importance to us when dealing with clients, qualities which we observed during our work together on clinical trials. We would like to give special credit to the biostatistical department for its professional work. Many thanks to the Data MATRIX team for our fruitful collaboration!

Head of Clinical and Preclinical Department, R-Pharm Group

We would like to thank the Data MATRIX team for the fastest, most professional, and most effective work, along with great patience in meeting customers’ demands. Best wishes for the success of your business and future development!

Project manager, Maxwell Biotech Group